Between record-low unemployment and massive storm damage in Missouri and Illinois, there has been a surge in homeowner’s being ripped off or misled by unqualified and unscrupulous home improvement contractors.
Now more than ever it is crucial that homeowners hire only bonded, licensed, insured and accredited tradesmen. Tough times create new conditions, requiring special attention.
Layoffs have created many new freelancers willing to take reduced rates and often work outside their field of expertise. Storm damage has created many opportunities for rip-off artists disguised as repair contractors to take advantage of those in need. It is now vitally important that you have proof of trust and competence for the people you choose to work in and on your home.
Do Your Homework
Check out a company before you hire them. The Better Business Bureau is a good place to start, as it will help verify a company address, years in business and customer service record. Consumer groups such as Angie’s List are a great source of usable information, making it easy for you to research company accreditations. Reputable trades are proud of the industry organizations they belong to, and make it convenient for you to know their affiliations. Also, you can ask the company at hand for references to help your research.
If It’s Too Good To Be True, It Probably Is
An earnest sales pitch will not make up for inferior work. A rock-bottom low price on a service you know to usually cost much more can be a red flag. To avoid falling for a false promise, ask questions until you’re satisfied with the answers. Professionals with the knowledge and experience love to talk about their work. They understand your trust and comfort is part of a good working relationship, so they are happy to fulfill any request that proves their expertise.
Get It In Writing
Knowledgeable and experienced tradespeople know exactly what it takes to do the job right. Before a project begins, there should be a contract with a written scope of work. The scope of work avoids shortcuts by detailing exactly what tasks, materials and labor will be performed for the price paid. Professionals who take pride in their work and customer service rely on the scope of work so that expectations are met for both the homeowner and the contractor.
Accredited professionals include a written scope of work and contract as standard procedure. If a contractor you’re considering doesn’t offer this, ask for one; if they resist your request, consider this a flashing neon sign to choose another company.
Everyone prefers to save money, so it’s tempting to go with the part-time plumber your brother-in-law knows who just lost his job and is willing to work cheap. But if the work is not up to basic standards and codes, you will pay again in the future to correct it.
If your home has been damaged by a storm, the need to repair quickly is understandable. But if a fly-by-night “company” takes your money and runs, you’ll have lost the money and still be in need. Even when it’s urgent, please take a moment to protect yourself by doing your homework, verifying the truth and getting it in writing.
Be safe by hiring only proven professionals with a track record of doing it right the first time in a trustworthy manner. Mosby Building Arts can take care of all your home improvement needs in the Metro St. Louis area, or can refer you to trusted trade partners. For the assurance and quality you deserve, or contact them here.
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